Shipping policy

Order Processing

All orders are typically processed within 1–2 business days from the time of purchase.

During peak release periods, product launches, or promotional events, processing times may vary slightly. Customers will be notified if any unexpected delays occur.

Shipping & Delivery

UAE Shipping

Delivery within 1–3 business days after dispatch
Orders are shipped from our Dubai or Ajman warehouses
All shipments include tracking information

International Shipping

We offer worldwide shipping
Delivery times vary depending on destination
All international shipments are fully tracked

Shipping timeframes are estimates and may be affected by carrier delays, customs processing, or public holidays.

Tracking Information

All shipped orders are provided with a tracking number.
Tracking details will be sent to the email address provided at checkout once the order has been dispatched.

Packaging

All sealed products are carefully packaged to ensure they arrive in secure condition. We take protective measures to safeguard collectible items during transit.

Final Sale Policy

All sales are final. We do not offer returns, refunds, or exchanges.

Damaged or Incorrect Items

If there is an issue with your order (such as damage during transit or receiving an incorrect item), you must notify us within 24 hours of delivery.

Please contact us with: